You define what you need to understand. Hearkn conducts the interviews. You receive structured intelligence — ready for decisions.
Choose from nine campaign types — each built for a specific research objective. Set the participant limit, the maximum duration, and the core questions you want answered. Setup takes under ten minutes.
Participants join via a link — no download, no account. Each conversation is adaptive: the interviewer listens to what is said, follows what matters, and builds on everything it has learned from prior interviews in the campaign.
After each interview — not just at the end — the platform updates its analysis. Themes, contradictions, and coverage gaps are tracked in real time. The report is available immediately, at any point in the campaign.
Any tool can record a conversation. Hearkn changes what conversations are worth conducting.
Hearkn does not conduct 50 identical conversations. After each interview, the platform updates its understanding of what has been covered, what remains open, and where participants diverge. By interview 10, it is asking different questions than it asked in interview 1 — because it already knows what the first nine said.
Human interviewers vary — their energy, their curiosity, their follow-up questions change across a day of fieldwork. Hearkn does not. The 200th interview is conducted with the same quality of attention as the first. Every participant gets the same depth of listening.
A recruitment interview should probe competencies through structured questions. A people and culture interview should create psychological safety through open exploration. A content interview should draw out narrative and remembered moments. Hearkn configures the interviewer differently for each objective — not just what it asks, but how it listens.
When interviewing 20 people costs $50,000, you interview 20. When it costs $150, you interview 200. At that scale, patterns become statistically meaningful. Outliers become visible. The intelligence changes in kind, not just in quantity.
Hearkn analyses the vocal register of each participant's responses — tracking emotional signals like hesitation, confidence, anxiety, and engagement throughout the interview. This is not sentiment scoring. It is depth of signal: identifying where a participant's tone diverges from their words, where emotion spikes on a particular topic, and where the language of compliance covers a different emotional reality.
Hearkn interviews are conversational. There is no script to follow, no set of boxes to tick. The AI listens to what is actually said and responds to it — not to a pre-determined answer structure.
Most interviews take 10–15 minutes. Participants can join from any device with a browser — no download, no account required. They are always told they are speaking with an AI.
Responses are only visible to the organisation that commissioned the campaign. Participants are identified by number, not name, in all reports.
No app, no account. Works in any modern browser on any device.
The AI listens, asks follow-up questions, and gives space to think. It responds to what is actually said.
Focused, purposeful, respectful of their time.
Hearkn discloses AI participation at the start of every interview, without exception.
Participants see your brand — not Hearkn's. Each campaign carries its own name, colour, and welcome message. If you are a consultancy deploying Hearkn for a client, participants see the client's brand throughout. Hearkn is the infrastructure. The relationship stays yours.
White-labelling is available from Professional tier. Enterprise customers can deploy Hearkn organisation-wide with a custom domain and bespoke campaign types designed for their specific use cases.
The report is available after every interview — not just at the end of the campaign. You can review in-progress findings at any point.
The major themes that emerged across all conversations, with confidence levels and supporting quotes from participants.
Attributed by participant number, not name. Searchable and ready for use in presentations and reports.
Which hypotheses were confirmed, which remain open, and where participants diverged from each other.
Every conversation fully transcribed, with timestamps and speaker turns labelled — for your own analysis.
Talk to Hearkn directly — a 10-minute conversation about your organisation and what you are trying to understand.